Shein has exploded onto the global fashion scene, captivating millions with its seemingly endless supply of trendy clothes at incredibly low prices. Its mission, according to its CEO, is to "make the beauty of fashion accessible for all". This ultra-fast fashion model, driven by rapid production cycles and a dominant online presence, has undeniably transformed the retail landscape.
But behind the scroll-stopping hauls and accessible styles, significant questions and criticisms persist regarding the true cost of this speed and affordability. This article delves into the reports and Shein's responses concerning its labor practices and environmental footprint, exploring the shadows beneath the dazzling facade.
Labor Practices: What's Happening Behind the Seams?
The most persistent allegations against Shein concern the working conditions in its supplier factories, particularly in China. Reports from various sources paint a concerning picture of excessive working hours and low wages.
Investigations have highlighted workers allegedly facing extremely long workweeks, sometimes reportedly as long as 75 hours. Some reports from 2021 even claimed workers faced 18-hour days with minimal days off. A follow-up investigation two years later indicated that some suppliers were still reportedly operating with 75-hour workweeks. This stands in contrast to Shein's supplier responsibility standards which stipulate that employees should not work more than 60 hours per week, including overtime.
Compounding the issue are reports of low wages, sometimes described as piece-rate payments earning a few pence per item. While Shein has stated that wages paid by its suppliers are above the local minimum wage, critics argue this doesn't tell the whole story. Assessing income without considering the hours worked, as highlighted by experts, is seen as misleading because the core issue is the excessive hours required to earn a living, not just the hourly rate itself. Overtime pay reportedly accounted for an average of 37% of wages paid to supplier employees in 2023, according to Shein's published wage audits.
Beyond hours and wages, reports have also raised health and safety concerns, including observations about a lack of emergency exits and barred windows in some facilities.
Shein's Response and Actions on Labor
Shein states it is committed to improving standards at its suppliers' factories and has a supplier code of conduct that requires adherence to ILO core labor standards, including the elimination of forced labor.
The company conducts audits of its China-based suppliers, completing 3,990 audits in 2023, covering approximately 95% of its procurement value [Source not directly available in excerpts, but mentioned in conversation context derived from other source reviews]. Shein states it has a process for addressing allegations, including launching independent investigations, such as those based on audits by experts like Intertek and TÜV Rheinland in response to reports. The company also mentions investing in supply chain governance and worker empowerment initiatives.
Shein highlights efforts to empower suppliers through training programs, with 620 training sessions conducted in 2023 covering topics from operational processes to vocational skills. They also mention a multi-channel grievance mechanism, including auditors providing cards with information on submitting complaints anonymously [Source not explicitly in excerpts, but mentioned in conversation context from other source reviews].
Transparency and Doubts on Audit Credibility
Despite Shein's stated efforts and audits, criticisms remain regarding transparency and the credibility of its disclosed information.
One key area is supply chain transparency. While Shein requires suppliers to cascade standards, information on the names and addresses of first-tier suppliers or below-first-tier suppliers is not readily available on its website, according to KnowTheChain's assessment. This lack of disclosure makes independent verification challenging.
Concerns about forced labor have also been raised, particularly regarding sourcing countries and raw materials at high risk. While Shein's code prohibits forced labor, reports linking fast fashion to potential forced labor in specific regions persist. US Congress members have asked the SEC to require Shein to certify its products are free from forced labor. Shein's General Counsel reportedly declined to answer MPs' questions on Xinjiang cotton sourcing.
Regarding audits, the online summaries have been criticized as lacking sufficient detail and sounding more like "reactive PR messages" than professional analysis. Critics specifically note the absence of crucial data points like actual working hours, arguing that reporting only total wages or averages without this context is misleading. Interviews with factory employees in a follow-up investigation reportedly contradicted Shein's promises of improvement, with illegal working hours and piecework wages still being typical, casting doubt on audit credibility.
Shein also faced controversy for an influencer trip to a Guangzhou factory, which critics described as a "social media stunt" and an attempt to "gloss over the company's record and whitewash the crimes". The "controlled and curated nature" of these tours pointed to a lack of transparency and authenticity.
Environmental Impact: The Footprint of Ultra-Fast Fashion
The inherent model of ultra-fast fashion itself presents significant environmental challenges. The rapid production of high volumes of trendy items means a greater risk of unsold inventory becoming waste. The low prices also encourage high consumption, contributing to textile waste. The industry globally produces vast amounts of clothing, a significant portion of which ends up in landfills.
Shein acknowledges that producing affordable apparel and delivering it quickly "comes with significant challenges that we, along with the rest of the industry, must address". The company has introduced its "evoluSHEIN roadmap," a strategy aimed at delivering positive impact across environmental, social, and governance issues, with a "Collective Resilience (Planet)" pillar.
Key initiatives include:
Waste-Less Innovation: Utilizing its on-demand business model to align production with demand signals and minimize waste from overproduction. A digital supplier management system provides real-time insights to aid in more accurate production planning.
Circularity: Aiming for a fully circular textile supply chain by 2050 [Source not explicitly in excerpts, but mentioned in conversation context from other source reviews]. This includes exploring solutions like product design with circularity in mind.
Customer Engagement in Circularity: Introducing the SHEIN Exchange peer-to-peer resale platform, inspired by customer feedback, to help customers buy and sell pre-owned items. Shein is also looking to pilot permanent take-back programs, starting in Europe. Educational content on sustainable consumption and circularity is being developed and shared.
Environmental Performance Monitoring: Implementing programs to manage and reduce electricity usage, increasing the use of renewable energy in its directly managed operations (72% in 2023, up from 68% in 2022). Shein also works with suppliers on energy efficiency projects through initiatives like Clean by Design (CbD), reporting significant water savings and GHG reductions at participating supplier sites.
SHEIN EPR Fund: Committing up to US$10 million annually to support textile waste management and circular economy development.
Broader Context: A Systemic Challenge
The issues faced by Shein are not entirely unique in the global garment industry, which has a history of relying on low-wage labor. However, the ultra-fast fashion model appears to intensify these pressures.
Experts emphasize that truly addressing labor concerns requires credible, detailed audits that report actual working hours and wages, not just averages or compliance checks. Effective grievance mechanisms must be accessible, trusted, and protect workers from retaliation [Source not explicitly in excerpts, but mentioned in conversation context from other source reviews]. Industry best practices include robust human rights due diligence and transparent supply chain mapping.
The rise of companies like Shein and Temu has drawn attention from legislators in various regions, and groups like Amnesty International have warned against listing Shein on stock exchanges like the LSE due to labor rights and environmental concerns.
Ultimately, the affordability of ultra-fast fashion comes with a significant potential human and environmental cost. While companies may take steps and face increasing scrutiny, ensuring truly ethical and sustainable practices across vast, complex global supply chains remains an ongoing challenge.
Takeaways:
Allegations of excessive hours and low wages in Shein's supply chain are widespread and persist despite company statements and audits.
Transparency regarding suppliers and detailed audit data is crucial for verifying labor conditions and addressing concerns like forced labor.
The ultra-fast fashion model inherently poses environmental challenges related to waste and consumption, although Shein is implementing initiatives focused on circularity and efficiency.
What are your thoughts on the balance between affordable fashion and the reported environmental and labor impacts? How do you think consumers can best influence change in the fast fashion industry? Share your perspective in the comments below!